Email processing delays in Los Angeles (Resolved) Issue / Performance
16 days

We have seen slower processing times on two of our clusters in Los Angeles, inbound13 and inbound16 starting this morning around 9-9:15AM. Our standard diagnostics did not turn up any obvious issues so these systems have been pulled from production so that investigation can continue without delaying mail delivery.

We have removed those clusters from inbound mail routing and have moved all messages to another cluster to process. We expect that all the messages from i13 and i16 will be processed and delivered in the next 5-10 minutes (11:10-11:15 AM EST).