Accelerated update to inbound load balancers (Resolved) Issue / Performance
9 hrs

We've completed an upgrade to our load balancing infrastructure. These servers and switches take on the traffic from the Internet and pass it on to appropriate inbound nodes in the ExchangeDefender cloud for processing. While we have been hoping to roll out the upgrade to the load balancing infrastructure later in November during the long Thanksgiving holiday, we simply needed next-gen stuff immediately. The event that occurred on Wednesday, October 16th, 2019, would have been fully and immediately mitigated by the new load balancers so we are hoping that this upgrade starts performing well for our users immediately. We activated the new load balancer in our primary location (Dallas) at midnight on October 17th and immediately saw a performance gain on the processing speed for inbound messages.